Mbutuh Escarter Brieno T. - It Business Analysis Professional

About

Highly accomplished IT Business Analysis Professional with 3+ years of progressive experience, distinguished by a proven ability to translate complex business needs into innovative technology solutions. Expert in Agile methodologies, stakeholder management, and leveraging Big Data/Cloud platforms to drive significant operational efficiencies and deliver impactful, cost-optimized outcomes within the telecommunications sector. Recognized for consistently exceeding performance expectations and leading high-value projects.

Work Experience

Specialist Business Analyst & Information Technology

MOBILE TELEPHONE NETWORK

Jan 2019 - May 2024

Douala, Littoral, CM

Led the evaluation of business requirements and guided product, service, and project initiation, focusing on optimizing IT-dependent business processes and delivering detailed functional specifications for telecommunications solutions.

Spearheaded solution design for over 100 telecommunication promotions, leveraging existing capabilities within the ecosystem to deliver significant business value and optimize costs.
Achieved 'Best Employee of the Unit' recognition for two consecutive years (2020 and 2021), demonstrating consistent high performance and significant contributions to team objectives.
Evaluated and guided business stakeholders through product, service, and project initiation phases, ensuring alignment of new or modified applications with strategic objectives.
Optimized and monitored performance of IT-dependent business processes, enhancing operational efficiency and reliability within the telecommunications infrastructure.
Decomposed high-level information from diverse sources into detailed functional specifications and comprehensive business requirements documentation, facilitating seamless development cycles.
Collaborated extensively with internal and external stakeholders, translating complex requirements and concerns into actionable business use cases to drive solution development.
Served as the primary liaison between business units and IT teams, ensuring effective communication and alignment on project goals and deliverables.

Trainee Graduate in Information Systems

MOBILE TELEPHONE NETWORK

Jan 2016 - Jan 2019

Douala, Littoral, CM

Completed a rigorous graduate program focused on leadership and technology, gaining hands-on experience through rotations within various IT units to build foundational enterprise understanding.

Completed the MTN Global Graduate program, undergoing rigorous training in leadership, management, and enterprise operations to prepare for future IT leadership roles.
Engaged in comprehensive online and classroom training through a Duke CE curriculum, complemented by on-the-job rotations within various Technology units to gain a holistic understanding of enterprise operations.
Applied theoretical knowledge to practical business analysis challenges, supporting senior analysts in requirement gathering and solution design initiatives.

Education

Business & Social Skills

Duke Corporate Education

Jan 2016 - Dec 2017

Durham, North Carolina, US

Software Engineering

University of Buea

Sep 2011 - Jun 2015

Buea, Southwest, CM

Certificates

ISO 27001 Lead Auditor Certification

BSI Group

Jan 2022

Languages

English , French

Skills

Business Analysis & Project Management

Business Requirement Elicitation
Solution Design
Stakeholder Management
Agile Methodologies (JIRA, Confluence)
Business Process Optimization
Functional Requirements
Business Use Case Development
Capacity Assessment
Forecasting

Cloud & Data Platforms

Google Apigee
Azure Cloud
Big Data Platforms
BSS Nodes
OSS Nodes

Web Development & Databases

HTML
CSS
JavaScript
PHP (Laravel)
REST API Design
MySQL
Oracle
Linux
Ubuntu

Telecommunications

LTE
GSM
GPRS
Wi-Fi
WiMAX

Software & Tools

Microsoft 365
SQL
Visio
Unit Test Design

Core Competencies

Technical Writing
Conceptual Thinking
Analytical Thinking
Diagnostic Analysis
Presentation
Communication
Influencing